Hosted Desktop UK - Your office anywhere

The fastest, safest, and best supported Hosted Desktop in the world? Probably

Fastest

NimbleStorage

Thanks to a rapidly growing partnership with Nimble Storage Hosted Desktop UK have developed what they believe to be one of the fastest hosted desktop services in the world by using their storage arrays. Nimble’s patented Cache Accelerated Sequential Layout is the foundation for their high performance and capacity savings offering five times greater performance and capacity density than legacy storage systems. Nimble Storage arrays efficiently store and serve up data fast enough to satisfy even the most demanding applications, from Microsoft SQL Server to Virtual Desktop Infrastructure. Using flash SSDs to dynamically cache hot data to accelerate reads, and leveraging a write-optimized data layout to speed up data written to storage, Nimble delivers more IOPS than traditional storage at proven sub-millisecond latencies measured across their installed base. Take a look at our joint case study.

Safest

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Hosted Desktop UK is partnered with The Bunker Secure Hosting who provide us with the basic data centre infrastructure in which our systems are housed. They operate two of the most secure sites in Europe, and possibly the world, which are located within the UK in former Ministry of Defence underground nuclear bunkers, providing the highest levels of both physical and virtual security. All transmissions over the internet to and from our systems are made using industry standard SSL encryption, the same as is used for online banking and payments systems. Additional protection is provided by enterprise grade firewalls on our network, with anti-virus software and intrusion detection on our systems to monitor and block any unauthorised access.
Read our joint case study here.

Best Supported

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Hosted Desktop UK’s services are backed up by an award winning UK based telephone and online support team who won in the category ‘Excellence in Customer Service’ in the Exeter Express and Echo Business Awards 2014. In addition to the first and second line support supplied by our team members the judges were impressed by our in-house developed real-time customer support rating system ‘Stars’, after each interaction with a member of our team clients are requested to rate their experience in the ranges 1 (not so good) 2-3 (just ok) 4-5 (great). The team received 98.78% of ratings in the 4-5 range over the six month period from April to September 2014, take a look for yourself by clicking here.

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  • Over 92% of our clients say that they now spend less time dealing with IT issues
  • 41% of our clients stated that improved security was their main reason for moving to a hosted solution

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