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Staff Profile – Dan

Dan Profile

Name of staff member:  Daniel Smith

Role: Migrations Manager / 3rd Line support

Tell us about you:

Originally I trained to be a Chef in Buckinghamshire and after many years I decided it was time to make a career change to IT. Having little free time to spend with my family and friends was the main reason for this and I’ve always been a bit of a geek at heart. It’s been one of the best decisions I have ever made!

Following my career change to IT I moved down to Devon to be closer to my family who moved down a few years prior and started studying towards some Microsoft certifications.

I have now over 10 years’ experience in IT with Microsoft certifications in Windows 7, Windows Server 2012 R2 infrastructure and cloud infrastructure as well as ITIL frameworks.

I’ve yet to find that free time ….

How long have you worked at HDUK?

5 years this June!

What do you enjoy most about working here?

The Team, we have a great group of people here and we all help each other out to get the job done, while having a good time doing so. We even get together outside of work for social gatherings, even the Boss!

What is the biggest challenge in your role?

The biggest challenge is keeping up with demand; each member of our migrations team move 3 or 4 firms onto our platforms every week, managing the entire process from start to finish before beginning again the following week. It’s a fast paced business to say the least, but once a firm is live on our systems and is happy, it makes it worth it.

Why should businesses adopt hosted desktop solutions through HDUK?

Peace of mind. It’s a complete solution, you don’t have to worry about backups, virus, software updates or supporting your staff with IT issues, none of that; you can focus on your business and what matters to you!

You may even get some of that free time I have heard so much about…

 

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