Hosted Desktop UK - Your office anywhere

Reliability from Hosted Desktop UK

Reliability of Hosted Services. At Hosted Desktop UK Limited all of our client’s data is stored in 'The Bunker' within the UK, they operate two of the most secure data centres in Europe. In the unlikely event of a data centre failure we have systems in place to guarantee your data is safeguarded and that there is minimal interruption to your business.

Hosted Services Reliability – FAQs

The reliability of Hosted Services is supported by the Hosted Desktop fail-safe backup system. It gives you peace of mind that your business critical data is protected and your business will not have to suffer the catastrophic consequences of data loss.

We use multiple ‘carrier-neutral’ Internet suppliers at both sites providing reliability and very fast connections.

Availability of Hosted Desktop services – FAQs

What happens if the Internet goes down in the office?
Relocate to another location to work for the day – at home, an Internet café or anywhere that has Internet access.

Purchase a USB “pay as you go” Internet card and connect and carry on working.

We can also advise you on hardware that will reduce the risk of the Internet going down.

What guarantees are there that my hosted desktop will be available?
Our Service Level Agreement (SLA) provides a guaranteed minimum of 99.9% availability, with service credits available if this is not met.

Specific Reliability Features Include:

  • RAID disk array's
  • Hot Spare disks
  • Network teaming
  • Redundant switches
  • Redundant firewalls
  • Multiple server clusters
  • Multiple site replication

Meet Nikki, our Technical Support Engineer

Nikki is a Microsoft Certified Professional, he also has a BTEC National Diploma in ICT Systems Support and completed a one year IT apprenticeship.

Contact Us Meet the team
nikki-s

"I have learnt so much since joining HDUK as a junior IT technician and really enjoy being part of a great team supporting our full range of hosted services."

  • Over 94% of our clients would recommend our Hosted Services to another business
  • Over 53% of our clients say that anywhere access was their main reason for moving to a hosted solution
  • 60% of our clients chose us as their preferred hosting provider due to a recommendation
  • Over 92% of our clients say that they now spend less time dealing with IT issues
  • 41% of our clients stated that improved security was their main reason for moving to a hosted solution

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Company Registered in England & Wales No. 07258568. Registered Office: Unit24 Basepoint Business Centre, Yeoford Way, Marsh Barton, EXETER EX2 8LB

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