Hosted Desktop UK - Your office anywhere

Security from Hosted Desktop UK

Data Security in the Cloud. At Hosted Desktop UK Limited to ensure that your data is protected to the highest possible security level our servers are located in two of Europe’s most secure data centres - The Bunker in Newbury, Berkshire and in Ash, Kent. Both sites are accredited and certified to ISO27001 and PCI DSS security standards.

Physical Security

Both our sites guard our hosted systems and data from every potential threat or disaster that could compromise the availability and safety of your business critical data.

The facilities in the data centres are state-of-the-art, nuclear bomb proof data centres in Kent and Berkshire that previously served as Ministry of Defence and US Air Force command and control centres. Both have benefitted from millions of pounds of additional investment in power and cooling. This delivers an environment for your business data that is resilient and secure.

The data centres have control over security, power, cooling, access, maintenance, and do not allow unescorted access onto the data floors.

Virtual Security

  • All transmissions over the Internet to and from your hosted desktop are encrypted. We use SSL encryption – the same as that used for online banking and secure payments.
  • Additional protection is provided by enterprise grade firewalls on our network, with anti-virus software and intrusion detection on our systems to monitor and block any unauthorised access.
  • Each customer’s data is partitioned in separate storage containers to ensure there is no possibility of unauthorised access.
  • We use randomly generated passwords.
  • The only people with access to your data, outside of your organisation, are our staff with restricted access provided to certain trusted software providers as and when necessary once authorised by the customer.
  • All data stays in the UK.

With your business data never leaving the secure hosted desktop environment, there is no risk of it being stolen on a portable device such as a laptop.

Desktop hosting offers unparalleled data safety and security, which cannot be matched by a normal desktop PC set up.

Two-Factor Authentication

      Two-factor authentication provides an extra layer of security to your local and remote logins. We use your phone system to provide a unique authentication password to login.

The authentication process:

    • 1. Enter username and password
    • 2. Choose how to authenticate:

– One tap authentication – sent direct to your smartphone
– Generate passcode via free app – enter on screen
– Request passcode via SMS – enter code on screen

    • 3. You are logged in!


Where is my data stored?
Your data is stored on our secure servers in Newbury, Berkshire and Ash, Kent. Each of our virtual servers is partitioned so that access can only be gained by authorised users.

Does my data leave the UK?
No, our servers are all located in the UK.

Does Hosted Desktop UK Limited comply with the UK’s Data Protection legislation?
Yes, please visit our GDPR page for more information (link)

Specific Security Features Include:

  • Steel reinforced blast proof walls
  • Military electro magnetic pulse protection
  • Solid steel doors
  • Tempest RFI intrusion protection
  • CCTV
  • Sophisticated access controls
  • Fire suppression system
  • 24-hour video recording
  • Visual verification of all persons entering the data floor
  • No unescorted access
  • “Moving to a hosted service was not without its challenges, but we have found Hosted Desktop UK quick to respond to our requests and have a depth of knowledge of the technology that is comforting and necessary. I have no hesitation in recommending them”.

    JEREMY STONE Director
    Abacus Accounting and Business Solutions Ltd. Tavistock, Devon

  • “Our two offices with nearly 30 users are now connected efficiently and without any hassle, operating our full CCH practice suite together with Microsoft Office and Exchange very effectively. We’ve saved a lot of directors’ time dealing with IT matters”.

    MARK FINCH Director
    McPhersons Chartered Accountants and Tax Advisors. Guildford, Surrey

  • “We went live with Hosted Desktop UK in February 2011 and have no regrets. A hosted server solution which has worked well for us in practice, backed up by excellent support staff. Familiarity with our key applications was an important factor in our decision-making.”.

    Simpson Forsyth Chartered Accountants. Aberdeen

  • “We have used Hosted Desktop UK now for some time and we are extremely satisfied with the service it has provided to us. There have been no problems too big or small that Hosted Desktop UK have not been able to resolve, in fact Hosted Desktop UK have even gone beyond the normal course of duty, by working weekends and nights to ensure our software and server is running smoothly and effectively. We are a very happy customer and would highly recommend Hosted Desktop UK to anyone.”.

    ANDREW KEATES Director
    Andrew Keates and Associates. Liverpool

  • “Just a quick note to thank you for putting us in touch with Adam and his team at Hosted Desktop UK. The remote hosted desktop offering works a treat for us. It’s a cost-effective solution and we are able to operate a truly mobile practice without being tied down to the same desk (or any desk) any day. Thanks again.”.

    ALAN BROOME, Director
    Broome Affinity. Grangemouth, Falkirk

  • “Moving everything from in house servers to Hosted Desktop UK has been far more beneficial and successful than we ever imagined – and removed all the “hassles” of daily backups, losing server connections, setting up and configuring software etc. Highly recommended!”.

    KEVIN SALTER, Partner
    Glover Stanbury & Co Chartered Accountants. Barnstaple, Devon

  • “We had struggled with a number of years with our IT support suppliers until we found Hosted Desktop UK. Now things just work with no hassle and minimal input from us. We would highly recommend them without hesitation””.

    CHRIS STEWART, Director
    Stewarts Chartered Accountants. Berkhamsted, Hertfordshire

Find out what our clients have to say about HDUK
and Read our Case Studies

More than 15,000 users trust HDUK for their Hosted Services. Here are just some of our clients:

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HDUK Business Awards

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HDUK Partners & Accreditations

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  • Over 94% of our clients would recommend our Hosted Services to another business
  • Over 53% of our clients say that anywhere access was their main reason for moving to a hosted solution
  • 60% of our clients chose us as their preferred hosting provider due to a recommendation
  • Over 92% of our clients say that they now spend less time dealing with IT issues
  • 41% of our clients stated that improved security was their main reason for moving to a hosted solution

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