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News tagged by: customer service

HDUK ‘Stars’ Customer Service Rating – what’s the point?

Posted on by Louisa Chetnik

It is now some 18 months since HDUK launched its innovative online platform ‘Stars’ which allows people to see how we are performing in customer service in real time. We thought it might be a good time to remind everyone …

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New transparency measures means IT business has nowhere to hide

Posted on by Louisa Chetnik

An Exeter-based IT company has launched an innovative online platform that will allow its customers to see how well it is performing in customer service. Hosted Desktop UK, an award-winning IT company with offices in Marsh Barton – Exeter and …

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More than 15,000 users trust HDUK for their Hosted Services. Here are just some of our clients:

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HDUK Business Awards

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HDUK Partners & Accreditations

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    ESET 215 x114
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    AVG Gold Reseller
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  • Over 94% of our clients would recommend our Hosted Services to another business
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  • 60% of our clients chose us as their preferred hosting provider due to a recommendation
  • Over 92% of our clients say that they now spend less time dealing with IT issues
  • 41% of our clients stated that improved security was their main reason for moving to a hosted solution

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