Hosted Desktop UK - Your office anywhere

What should you do if you are having issues with your hosted services?

Your first course of action should be to check out our Status Site.
If we have any issue at our end they will be reported here as soon as we are aware and updated regularly to keep you informed. If there are no issues reported and you have been unable to resolve the issue yourself here is how you can contact us for help.


For technical support queries, have a read on how to ask your question for a quicker reply here.


Call us from Monday to Friday 9.00am to 5.00pm GMT.

020 3239 6181

+44 20 3239 6181

Live Chat

Talk to us from Monday to Friday 9.00am to 5.00pm GMT.


To log a ticket with our support team click on the button below.



Problems which cannot wait, use the email address above and mark your email as ‘URGENT’. Alternatively call the number above.

Out of hours

Problems which occur out of hours, use the email address or phone number above to leave a message to contact our on-call engineer.

Forums & Suggestions

Visit our Answers site where you can discuss topics with other HDUK customers, prospects and suppliers.

Help Guides

Our Help Site contains an extensive archive of technical articles, written by HDUK staff and sorted into product categories, so you can look for information in particular subject areas. It also provides links to other useful areas such as our Video Library and Webinars. It is an invaluable resource and is constantly being updated and refined.

Meet Adam, our Founder

Adam is a Microsoft Certified Professional (MCP), Microsoft Certified Database Administrator (MCDBA) and Microsoft Certified Systems Administrator (MCSA). He has sixteen years IT industry experience.  

Contact Us Meet the team

"We provide great cloud services to accountants and the professional services sector, customer satisfaction has been, and always will be, our number one priority."

  • Over 94% of our clients would recommend our Hosted Services to another business
  • Over 53% of our clients say that anywhere access was their main reason for moving to a hosted solution
  • 60% of our clients chose us as their preferred hosting provider due to a recommendation
  • Over 92% of our clients say that they now spend less time dealing with IT issues
  • 41% of our clients stated that improved security was their main reason for moving to a hosted solution

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Company Registered in England & Wales No. 07258568. Registered Office: Basepoint Business Centre, Yeoford Way, Marsh Barton, EXETER EX2 8LB

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